Discover what to do if you cannot attend a lesson
At Antheatutors, we recognize that life can be unpredictable.
To ensure fairness for both students and tutors, here’s how our cancellation policy works:
1️⃣ Plan Ahead When Possible
- Please reschedule or cancel lessons at least 12 hours before the scheduled time to avoid charges.
2️⃣ Late Cancellations & No-Shows
- If you cancel less than 12 hours before the lesson, the full session cost will apply.
- Tutors are entitled to payment for missed lessons without prior notice.
3️⃣ Flexibility & Exceptions
- Tutors may occasionally waive fees for emergencies at their discretion.
- Even after the deadline, you can request a free reschedule/cancellation, but approval depends on the tutor.
4️⃣ Payment & Disputes
- If charged for a missed lesson, tutors must confirm this within 7 days of the original lesson time.
- You’ll receive an email notification and can dispute the charge within 72 hours if needed.